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General Support & Troubleshooting: "Domain Not Found" on login

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    • CommentAuthordandean
    • CommentTimeAug 8th 2005
     # 1
    I'm gettting an error on my installation of Vanilla.

    In FF, I get an Alert that says:
    [my.domain.com] could not be found. Please check the name and try again.

    where my.domain.com is my actual URL. In IE I get the typical "The page cannot be displayed" message.

    In FF, if I hit OK on the alert and then press PROCEED again I'm logged in and everything is fine. In IE, I have to hit BACK first, and then PROCEED and I'm logged in correctly.

    Anybody have any ideas why this is or how to fix it?
    •  
      CommentAuthorMark
    • CommentTimeAug 8th 2005
     # 2
    What version of PHP are you using?
    What type of server are you on? (apache?)
    Can we have a login to test with on your version of vanilla? You can whisper your username/pass on there to me if you want.
    •  
      CommentAuthorlech
    • CommentTimeAug 8th 2005
     # 3
    sounds like the result of an incorrect Web-path to Vanilla. If you placed Vanilla in my.domain.com/vanilla/ the web-path should match to suit. It sounds like you're either falling short or going too far with where-ever your're being redirected to after logging in.
    • CommentAuthordandean
    • CommentTimeAug 8th 2005
     # 4
    Lech, I haven't checked yet, but I think you're right. We had a minor dns change over the weekend and I think that's what is causing problems.

    Thanks!!
    • CommentAuthordandean
    • CommentTimeAug 8th 2005
     # 5
    The problem was in my httpd.conf file - the ServerName value within this file was set to my old domain, which changed over the weekend -- which seems to have been screwing up server redirects.

    Sorry for wasting space and time on this board -- wonderful program btw!
  6.  # 6
    Glad you got it sorted. =)

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