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Vanilla 1.1.5 is a product of Lussumo. More Information: Documentation, Community Support.

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General Support & Troubleshooting: Crash when changing user roles

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    • CommentAuthorjf1991999
    • CommentTimeDec 2nd 2007
     # 1
    I changed two user roles and get the same crash each time. It appears I have set up the smpt under application settings incorrectly. I tried first to use smtp.gmail.com and then tried smtp.gmail.com:587. Both times I got the same crash as shown below. Any help resolving this would be appreciated.

    Warning: fsockopen(): unable to connect to smtp.gmail.com:587 in /home/content/g/s/1/gs1991999/html/vanilla/library/Framework/Framework.Class.Email.php on line 196
    A fatal, non-recoverable error has occurred
    Technical information (for support personel):

    Error Message
    Could not connect to SMTP host smtp.gmail.com:587
    Affected Elements
    Email.SMTPSend();

    The error occurred on or near: 110: Connection timed out

    For additional support documentation, visit the Lussumo Documentation website at: lussumo.com/docs
  2.  # 2
    Try not using smtp settings at all.

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