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General Support & Troubleshooting: Installation Error

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  1.  
    • CommentAuthorjflint
    • CommentTimeOct 8th 2005
     # 1
    I have installed Vanilla on a server running PHP 4.4.0 and MySQL 4.0.25.

    I have all permissions set correctly and the database info is correct (triple checked all this - ran the installation twice to be sure).

    When i try to go to the forum, I get this error:

    A fatal, non-recoverable error has occurred
    Technical information (for support personel):
    Error Message: The connection to the database failed.
    Affected Elements: Database.OpenConnection();
    Database queries run prior to error

    Any ideas?

    Thanks
  2.  # 2
    did you use the automatic installer.php or a manual setup? if you used the installer, did it run through glitch free?
    • CommentAuthorjflint
    • CommentTimeOct 8th 2005
     # 3
    Yes, I used the installer.php file and everything went fine. The only error I got was when I tried to go to index.php or signin.php (after installation).
  4.  # 4
    Have you been into the database and checked that it all looks complete?
    Can you paste the related parts of your appg/settings.php file (with your password blanked) for us to quadruple check it all looks ok?
    • CommentAuthorjflint
    • CommentTimeOct 8th 2005
     # 5
    yeah, the database was created successfully. 18 tables in it.

    Here are my settings:

    // Database Settings
    define("dbHOST", "localhost");
    define("dbNAME", "fbcbhmo_forum");
    define("dbUSER", "fbcbhmo_forum");
    define("dbPASSWORD", "*********");

    // Path Settings
    define("agAPPLICATION_PATH", "/home/fbcbhmo/public_html/forum/");
    define("sgLIBRARY", agAPPLICATION_PATH."library/");
    define("agEXTENSIONS", agAPPLICATION_PATH."extensions/");
    define("agLANGUAGES", agAPPLICATION_PATH."languages/");

    Here is the URL to the forum: http://www.fbcbhm.org/forum/
  6.  # 6
    Hmm.. that really is rather odd. Have you tried re-uploading the files (except your appg folder) incase some of them got garbled on the way up?
    • CommentAuthorjflint
    • CommentTimeOct 8th 2005
     # 7
    Yeah, just re-upped everything and still nothing.
  8.  # 8
    hmm. thats rather baffling.
    Just try uploading a php file containing
    <?
    $db = mysql_connect ("localhost", "fbcbhmo_forum", "password") or die ('I cannot connect to the database because: ' . mysql_error());
    ?>
    and browse to it - see if it errors.
    • CommentAuthorjflint
    • CommentTimeOct 8th 2005
     # 9
    Interesting.

    Must have been a problem with that username. Created a new one and it worked like a champ.

    Thanks!
  10.  # 10
    um...ok. How very odd.
    Glad its working anyway!

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